1.0 – GENERAL:
All logos, images and trademarks shown on our website, are a copyright of their owners.
At Cellsunlock.com we reserve the right to change these terms at any time. Any changes will take effect immediately when posted on our website, and it is the customer’s full responsibility to be aware about the terms on each occasion they use this website and their continued use of the website shall signify their acceptance to be bound by these terms.
2.0 – LEGALITY:
Unlocking your phone is 100% legal, but standards and laws may apply differently. It will be the customer’s full responsibility to comply with their local laws and standards for unlocking their cell phone.
3.0 – SERVICES:
The services provided on the Cellsunlock.com website allow the customer to remove the network lock restriction from their device. This can be done with the use of software, or with a unique unlock code. All services provided at Cellsunlock.com include customer support via email 24/7.
4.0 – TURNAROUND TIMES:
Depending on the make/model, times may vary for turnaround times. You can rest assured that we will fulfill the order as fast as we can but our delivery times are not guaranteed.
Even that our IMEI Unlock Codes are easy and safe, please use at your own risk. We are not responsible if you damage your cell phone from improper use.
5.0 – HARDLOCKED CELL PHONES:
Before purchasing one of our unlock codes, it is the customer’s full responsibility to check if the cell phone is already hard locked. Hard locked means the cell phone will be unable to accept any of our “working unlocking codes” as you ran out of attempts. Depending on the manufacturer of your cell phone you may have 3-10 tries. No refund will be made if your cell phone is already hard locked and you have already purchased a code.
6.0 – REFUND POLICY:
6.1 – If the code cannot be found for your cell phone, a full refund will be issued*.
6.2 – Most of the time the code will be found and will unlock your cell phone flawlessly. In rare times, if the unlock code doesn’t work; video proof will be required of you, it should include:
- Pressing *#06# clearly showing the IMEI number of your cell phone.
- Inputting the unlock code provided by www.cellsunlock.com in your cell phone.
*Please allow up to 7 days for the refund to show up on your account.
If everything is right and the unlock code does not work, a full refund will be issued.
6.3 – NO REFUNDS WILL BE GIVEN IF:
- The IMEI number provided by you is incorrect
- The current carrier of the phone is incorrect
- The phone is not asking for an unlock code
- No Video was provided
- The phone is hard locked, meaning an incorrect unlock was previously used in an attempt to unlock the phone. This can permanently diminished the amount of tries left to input the correct code. Most phones will begin with at least 10 attempts to enter the correct code
- Retrieval of the unlock code exceeded our stated average turnaround time
- The unlock code has been generated, but you do not wish to unlock your phone anymore
- The phone was already unlocked prior to placing this order
- The phone software is not official. (If your phone is rooted, you must install the official version of your phone’s operating system prior to the unlock)
- Your cell phone was successfully unlocked but the network you wish to use the phone on is not compatible. It is the customer’s full responsibility to make sure the cell phone they wish to unlock will be compatible with the SIM card and network they are trying to use it with
- The phone has a “Device Unlock App” such as (T-Mobile Unlock App, MetroPCS Unlock App .. etc)
- The phone is reported LOST or STOLEN or is on the blacklist
7.0 – COMPATIBILITY:
Due to different GSM network frequencies, specific devices are unable to operate on certain networks. It is the responsibility of the buyer, not of Cellsunlock.com to make sure of the compatibility of the device they wish to use with the SIM card and the network they plan to use it with.
8.0 – PRIVACY:
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
9.0 – LIMITATION OF LIABILITY:
Cellsunlock.com is not liable for any loss or damage caused as a result of the services we provide, or the use of our website. Otherwise, our liability is limited to the amount paid by you for the provision of the service in question.
The best and most reliable Unlock Codes for your cell phone!
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